Data & Privacy · bdg99

bdg99 Privacy Policy — How We Handle Your Personal Data

bdg99 takes your privacy seriously. This policy explains exactly what personal data we collect when you use the bdg99 platform, why we collect it, how we store it, and what rights you have over it. No vague language, no hidden practices.

256-bit SSL Encryption Segregated Data Storage No Third-Party Data Sales

Last updated: 1 January 2025

What bdg99 Promises on Privacy

These six commitments summarise how bdg99 approaches your personal data. The full policy is below.

We Never Sell Your Data

bdg99 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the bdg99 ecosystem and is only shared where legally required or operationally necessary.

End-to-End Encryption

Every data transmission between your device and bdg99 servers is protected by 256-bit SSL encryption. This applies to login, deposits, withdrawals, and all account activity. Your data cannot be intercepted in transit.

You Control Your Data

bdg99 players have the right to access, correct, and request deletion of their personal data at any time. Submit a request through bdg99 support and we will respond within 30 days. No complicated processes, no unnecessary delays.

Secure Data Storage

Personal data collected by bdg99 is stored on secured servers with restricted access. Only authorised bdg99 personnel with a legitimate operational need can access your data. All access is logged and audited regularly.

Transparent Cookie Use

bdg99 uses cookies to keep you logged in, remember your preferences, and analyse platform performance. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings at any time.

No Data from Minors

bdg99 does not knowingly collect personal data from anyone under the age of 18. If we identify that a minor has registered an account, the account is closed immediately and all associated data is deleted from our systems.

Summary: bdg99 collects only the data needed to operate your account, process payments, and comply with legal obligations. We do not sell your data. You can request access, correction, or deletion at any time by contacting [email protected].

01 Introduction

This Privacy Policy explains how bdg99 ("bdg99", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the bdg99 platform at bdg99.club. It applies to all services offered by bdg99, including the website, mobile application, games, and customer support channels.

By registering an account on bdg99 or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside the bdg99 Terms and Conditions, which govern your overall use of the platform.

bdg99 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. If you have any questions about how your data is handled, contact our support team at any time.

02 Data We Collect

bdg99 collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party service providers such as payment processors and identity verification services.

Data you provide directly:

  • Full legal name and date of birth
  • Email address and mobile phone number
  • Residential address
  • Government-issued identity document details (for verification purposes)
  • Payment method details (mobile wallet numbers for bKash, Nagad, or Rocket)
  • Communications you send to bdg99 support

Data collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Session duration and pages visited on bdg99
  • Game activity, bet history, and transaction records
  • Login timestamps and frequency of access

Data from third parties:

  • Identity verification results from our KYC (Know Your Customer) provider
  • Transaction confirmation data from bKash, Nagad, and Rocket
  • Fraud risk signals from our payment security partners
Data Category Examples Source
Identity Data Name, date of birth, NID number You / KYC provider
Contact Data Email, phone, address You
Financial Data Mobile wallet number, transaction history You / Payment processor
Technical Data IP address, device ID, browser type Automatic collection
Usage Data Game history, session logs, bet records Automatic collection

03 How We Use Your Data

bdg99 uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your consent.

  • Account management: To create, maintain, and secure your bdg99 account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance with your bdg99 account.
  • Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance and features of the bdg99 platform.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and responsible gaming requirements.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from bdg99.
Marketing Communications: bdg99 will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can opt out at any time by updating your communication preferences or contacting support.

05 Data Sharing

bdg99 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
  • Identity verification providers: Our KYC partner receives identity document data to verify your age and identity as required by our operating standards. Verification data is not retained by bdg99 beyond the period required for compliance.
  • Fraud prevention services: Technical and risk data may be shared with our fraud detection partners to identify and prevent suspicious activity on the bdg99 platform.
  • Legal authorities: bdg99 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or valid legal process. We will notify you of such disclosures where legally permitted to do so.
  • Business transfers: In the event of a merger, acquisition, or sale of bdg99 assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply.

All third parties with whom bdg99 shares personal data are required to handle that data securely and in accordance with applicable data protection standards. bdg99 does not permit third parties to use your data for their own marketing purposes.

06 Data Retention

bdg99 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following retention periods apply:

Data Type Retention Period Reason
Account registration data 5 years after account closure Legal and regulatory compliance
Transaction records 7 years after transaction date Financial record-keeping obligations
Identity verification documents 5 years after account closure AML compliance requirements
Support communications 3 years after last interaction Dispute resolution and quality assurance
Technical and usage logs 12 months from collection Security monitoring and platform improvement
Marketing consent records Until consent is withdrawn + 1 year Proof of consent

Once the applicable retention period expires, bdg99 will securely delete or anonymise your personal data so that it can no longer be linked to you. Where anonymisation is used, the resulting data may be retained indefinitely for statistical and analytical purposes.

07 Data Security

bdg99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption on all data transmissions between your device and bdg99 servers.
  • Encrypted storage of sensitive data fields, including payment details and identity document information.
  • Role-based access controls ensuring that only authorised bdg99 personnel can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing of the bdg99 platform and infrastructure.
  • Automated monitoring systems that detect and alert on unusual access patterns or potential data breaches.
  • Secure data centres with physical access controls and environmental protections.

While bdg99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your bdg99 login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

Important: bdg99 will never ask for your password via email, live chat, or any other channel. If you receive such a request, do not respond and contact [email protected] immediately.

08 Cookies

bdg99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit bdg99.club. Cookies do not contain your personal data in readable form and cannot be used to run programs or deliver viruses to your device.

Types of cookies used by bdg99:

Cookie Type Purpose Duration
Essential cookies Keep you logged in, maintain session security, enable core platform functions Session / up to 30 days
Preference cookies Remember your language, display settings, and game preferences Up to 12 months
Analytics cookies Measure page visits, session duration, and feature usage to improve bdg99 Up to 12 months
Security cookies Detect fraudulent logins and protect against cross-site request forgery Session

bdg99 does not use third-party advertising cookies or allow external ad networks to place cookies on bdg99.club. You can control cookie settings through your browser. Disabling essential cookies may affect the functionality of your bdg99 account.

09 Your Rights

As a bdg99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bdg99 support at [email protected]. We will respond within 30 days of receiving your request.

Right of Access

Request a copy of all personal data bdg99 holds about you, including how it is used and with whom it has been shared.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held by bdg99. You can also update most details directly from your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Object

Object to bdg99 processing your data for legitimate interest purposes, including profiling. We will stop processing unless we can demonstrate compelling grounds.

Right to Restriction

Request that bdg99 restricts processing of your data — for example, while a rectification request is being assessed — without deleting it entirely.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.

bdg99 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, we will notify you before applying any charge. Exercising your data rights will not affect the quality of service you receive from bdg99.

10 Minors

bdg99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to confirm they are 18 or older, and identity verification is used to confirm age where required.

If bdg99 becomes aware that personal data has been collected from a minor, we will immediately close the associated account, delete all personal data collected, and void any transactions made. If you believe a minor has registered on bdg99, please contact us at [email protected] so we can investigate promptly.

11 Changes to This Policy

bdg99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The current version of this Privacy Policy is always available at bdg99.club/privacy-policy. The "Last updated" date at the top of this page reflects when the most recent changes were made. Continued use of bdg99 after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should close your account before the changes take effect.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdg99 handles your personal data, our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly within your bdg99 account. Average response time under 3 minutes.

When contacting us about a data rights request, please include your registered email address and account username so we can locate your records efficiently. bdg99 support responds in English.

Read Our Terms and Conditions

Your Privacy at a Glance

A quick summary of how bdg99 treats your personal data every day.

No Data Sales
Ever
256-bit SSL
All transmissions
30-Day Response
Data requests
18+ Only
Strictly enforced
24/7 Support
Privacy queries
Regular Audits
Security reviews

Your Data Is Safe. Now Enjoy bdg99.

bdg99 protects your personal data so you can focus on what matters — great games, fast payouts, and a premium experience built for Bangladesh players. Register in under two minutes.